Diploma in Hospitality Management (Hotel Operations)
Course Code SIT50422
Australasian Academy is the first institution in Sri Lanka to offer Australian Qualifications in Aged Care , Commercial Cookery and Hospitality Management courses in partnership with Australian National Institute of Business and Technology (ANIBT) a leading RTO in Melbourne, Australia
- Duration: 12 months
- Intakes: JAN / APR / MAY / JUL / OCT / DEC
Course Overview
This course awards individuals the qualification and skills needed to excel as managers in any Room Division sector of the Hospitality industry. However, it may not be designed to be a part of the Australian apprenticeship pathway.
Upon completion of the diploma, graduates will be specialized and qualified with technical and managerial skills to plan, execute, and assess their own work or that of their team.
Entry Requirements
Certificate III in Hospitality
Course Content
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXCCS015 | Enhance customer service experiences |
| SITXMGT005 | Establish and conduct business relationships |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXWHS007 | Implement and monitor work health and safety practices |
| SITXHRM009 | Lead and manage people |
| SITXCOM010 | Manage conflict |
| SITXFIN009 | Manage finances within a budget |
| SITXMGT004 | Monitor work operations |
| SITXFIN010 | Prepare and monitor budgets |
| SITXHRM008 | Roster staff |
| SITHIND005 | Use hygienic practices for hospitality service |
| SITHACS014 | Provide valet services |
| SITHACS011 | Prepare rooms for guests |
| SITHACS016 | Provide accommodation reception services |
| SITXCCS010 | Provide visitor information |
| SITEEVT020 | Source and use information on the events industry |
| SITEEVT023 | Plan in-house events |
Connect with a Student Counsellor
Contact us
No 25 Abdul Caffoor Mawatha, Colombo 00300
- 0766 895 896
- sales@australasianacademy.net